System Administrator / Help Desk Public Sector

Job Description

• We are looking for an experienced System Administrator / Help Desk Specialist with a solid foundation in Microsoft Technologies. This role is ideal for a proactive professional with over 4 years of experience in managing and supporting on-premises environments and solving technical issues for business users. You’ll be joining a team that values precision, security, and innovation in problem-solving and technical implementation.

Key Responsibilities

• System Administration: Manage and maintain system performance, troubleshoot issues, and ensure optimal user access to essential business tools.
• Active Directory & Group Policy Management: Configure and manage Active Directory, including creating and maintaining user accounts, managing permissions, and applying Group Policy settings.
• Microsoft Technologies Support: Provide advanced support across Microsoft products, focusing on efficient, secure, and reliable technology usage within the organization.
• Technical Solutions: Identify, analyze, and implement technical solutions to address business problems, ensuring improved productivity and system efficiency.
• On-prem Environment Management: Oversee and maintain on-premise systems, implementing best practices for security and stability.
• Entra ID (Bonus): Familiarity with Entra ID (formerly Azure Active Directory) is a plus, as it will enhance identity management and secure user access across our systems.

Requirements

• Experience: Minimum 4 years in a Help Desk or System Administration role, with intermediate-level skills.
• Technical Skills:
  • Strong expertise in Active Directory and Group Policy Management.
  • Proficiency with Windows Client & Server environments.
  • Familiarity with Microsoft Technologies (Office 365, Windows OS, etc.).
  • Knowledge of Entra ID (Azure AD) is a plus.
• Problem-Solving Ability: Proven ability to identify and implement solutions for technical issues that impact business operations.
• Communication Skills: Excellent communication and interpersonal skills to work effectively with both technical and non-technical team members.