Service Desk Analyst Public Sector

Role and Responsibilities:

• This role will see the successful candidate join an established team.
• You will have excellent problem-solving skills and the ability to prioritise work in a busy helpdesk environment.
• What’s involved:
  Providing technical and application support over the phone
• Managing user accounts across multiple domains
• Setting up, unlocking, and resetting passwords
• Scheduling and running backups.

What you need:

• 1+ years experience in technical customer support role
• Experience working in IT support OR an IT qualification
• Excellent communication skills
• Good attention to detail
• Ability to work on own initiative or as part of a team

Salary

• €30k - €35k depending on experience