Assigns requests to relevant 3rd parties (i.e. to appropriate disciplines within Level 2 Technical resources, Network or Sever) where request cannot be resolved within the Field Engineer group.
Support all end user hardware/software problems, which cannot be either resolved or sufficiently diagnosed by Helpdesk.
Working with a wide variety of PC hardware, software, printers, laptops, tablets, smart devices and peripherals.
Carry out telephone and office communications in a professional, courteous and respectful manner at all times.
Deskside Support Services, Onsite Engineers, or equivalent, etc.).
What you need:
3-5+ years’ experience in similar position
Experience in supporting and managing End user devices Networking (physical switching), Microsoft 365, Server (Windows Server & Linux), backups, virtualisation (VMWare & Hyper V)
Experience using supporting Mac/ iOS
Experience managing an Active Directory environment
Experience working as part of a wider team
Must have full driver’s license
Must Own a car
What’s on offer:
Daily Rate up to €200-€240 per day depending on experience
