Field Engineer Public Sector

What’s involved:

• Provides Level 1 ICT support.
• Assigns requests to relevant 3rd parties (i.e. to appropriate disciplines within Level 2 Technical resources, Network or Sever) where request cannot be resolved within the Field Engineer group.
• Support all end user hardware/software problems, which cannot be either resolved or sufficiently diagnosed by Helpdesk.
• Working with a wide variety of PC hardware, software, printers, laptops, tablets, smart devices and peripherals.
• Carry out telephone and office communications in a professional, courteous and respectful manner at all times.
• Deskside Support Services, Onsite Engineers, or equivalent, etc.).

What you need:

• 3-5+ years’ experience in similar position
• Experience in supporting and managing End user devices Networking (physical switching), Microsoft 365, Server (Windows Server & Linux), backups, virtualisation (VMWare & Hyper V)
• Experience using supporting Mac/ iOS
• Experience managing an Active Directory environment
• Experience working as part of a wider team
• Must have full driver’s license
• Must Own a car

What’s on offer:

• Daily Rate up to €200-€240 per day depending on experience
• High likelihood of contract renewal